News Summary

• The case is based on Article 33 of Italy’s Consumer Code.
• According to this article, a contract term is considered unfair when it tips the balance of rights too heavily in favour of the company and against its customers.
• The AGCM raised a number of concerns, pointing out that Suno's terms seem to allow it to alter the contract, the service, and the subscription prices on its own without providing a reason.
• In the weeks to come, the AGCM will hold a public consultation on the contested terms through its website.