News Summary

• Power released its annual North America airport satisfaction study on Wednesday.
• The results broadly followed the same trends as last year, with overall satisfaction scores continuing to increase.
• Minneapolis-Saint Paul International Airport (MSP) led the mega category, mirroring results from the past two years.
• The improving experience at North American airports is largely the result of various construction projects completed over the past few years, ranging from brand-new terminal buildings and expansions to runway repairs, which have led to fewer delays.