News Summary

• Site reliability engineering (SRE) promised a better way.
• The wrong SRE hire optimizes the wrong things and leaves the biggest leverage on the table.
• SRE teams that hire purely for incident response skill tend to become incident response teams.
• An error budget that demands no one enforces it is just a number theater.
• Pay your most senior engineers on par with software platforms that make less incidents.
• Build a team with complementary strengths, some with deep incident triage experience, others who are motivated by building.