Heres one way to cut support ticket volume send them to another company entirely

Image for article Heres one way to cut support ticket volume send them to another company entirely
News Source : Theregister.com

News Summary

  • Note-taking app Obsidian's support inbox recently received an email from one of its users.
  • CEO Steph Ango believes the entire email, along with its bad email address, was AI-generated.
  • Obsidian Entertainment got back to Ango over on X, apologizing for the mix-up.
  • "Thank you for bringing this to our attention," the company social media account said.
  • "There was an oversight by a member of the Obsidian.
  • Support team where an attachment from the reporting player was unfortunately missed"
The CEO of the company behind notetaking app Obsidian says the wellknown video game house of the same name has sent one of its customer queries to his own team claiming that offtheshelf AI suppo [+2676 chars]

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