How professional services firms can transition from spreadsheets to a CRM with automated sales pipelines

News Source : Hubspot.com
News Summary
- Many organizations still rely on spreadsheets and manual systems to manage sales.
- This results in missed follow-ups, inaccurate forecasting, and a lack of visibility into pipeline health.
- Like a spreadsheet, the right CRM digitizes recordkeeping.
- But CRMs also provide a foundation for scalability by giving sales leaders the data and automation they need to close deals faster.
- Sandler is best known for their proven selling system that leads to better customer interactions.
- But when the team evaluated its tech stack, it found it had been fragmented.
- Reps had needed to log activities across six different platforms.
Especially in the age of AI, professional services firms are in the business of relationships. People work with people, and once a certain bar of expertise is met, closing sales requires trust and a [+24136 chars]