AI Travel Advice Is Less Personal Than It Seems

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News Source : Skift

News Summary

  • Skift Research tested three large language models (ChatGPT, Gemini, and Claude) using repeated prompts across various traveler personas.
  • Families got family-friendly activities and budget travelers got low-cost flights, but the destinations themselves barely moved.
  • The top five destinations accounted for 38% of all AI recommendations, close to the 40% share those same five hold of actual global inbound arrivals.
  • In a Skift Research and McKinsey survey of 1,015 u.s. travelers, 63% preferred a curated shortlist of 10 options over a 500-option catalog.
Artificial intelligence is getting better at sounding like it knows the traveler.

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