News Summary

• A manager recovering from spinal surgery needed a lie-flat seat for a lengthy company trip to China.
• Instead, the newly installed CPO demanded formal medical documentation and smugly assumed company procedure would prevent the upgraded flight.
• The company followed its own procedure, letting OP accumulate premium miles while spending an estimated $20,000 more than the original exception.
• The CPO tried saving $1,500 with one power trip and accidentally unlocked OP’s 18-month corporate luxury-travel expansion pack.