News Summary

• When a human assistant leaves, the training leaves too.
• All that context about how you like things handled, what tone to use, which clients get priority — gone.
• For small business owners who’ve been through the hiring-and-losing cycle a few times, that permanence doesn’t get better.
• The new question before every hire is what would this person actually spend their time on?
• For most admin and EA-type roles in small businesses right now, the answer is somewhere between 60% and 80%.