News Summary

• As our desire to connect has surged, we’ve also seen a rise in travel disruptions.
• From the chaos of Storm Fern in the u.s. earlier this year to the looming Atlantic hurricane season, the question isn't if a disruption will hit, but how travelers and businesses will be supported when it does.
• When built properly, AI can address real-world operational problems at a scale humans simply can’t match.
• Travelers get rebooked without lifting a finger or paying extra, while businesses see a dramatic reduction in human support volumes and operational costs.