Walmart executives see the promise of AI, but also the costs

Image for article Walmart executives see the promise of AI, but also the costs
News Source : Digiday

News Summary

  • Artificial intelligence is allowing Walmart to achieve levels of personalization it has long dreamed of.
  • At the same time, the company is also cracking down on redundant or inefficient uses of AI internally.
  • “There are things we’re doing today that five years ago I don’t think we would have imagined we could do, definitely not at the speed we are,” Walmart CEO John Furner said last Wednesday at the company’s headquarters in Bentonville, Arkansas.
Artificial intelligence is allowing Walmart to achieve levels of personalization it has long dreamed of.

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