The Best AI Goes Unnoticed Perk CPO Nikita Miller on the Future of Business Travel
News Source : Skift
News Summary
- Skift IDEA Awards judge Nikita Miller talks about the future of travel technology.
- Perk's mission is to eliminate "shadow work" costing employees time and sanity.
- Miller: "The best AI, in my opinion, goes unnoticed.
- And that’s the point, right?
- The traveler doesn’t need to think, “AI helped me.” It just works.
- So the hotel's ready, because our agents make the calls ahead of time.
- Expenses are done in seconds, not minutes, not weeks"
If Perk Chief Product Officer Nikita Miller is doing her job right, her work wont ever cross users minds.
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