The Best AI Goes Unnoticed Perk CPO Nikita Miller on the Future of Business Travel

Image for article The Best AI Goes Unnoticed Perk CPO Nikita Miller on the Future of Business Travel
News Source : Skift

News Summary

  • Skift IDEA Awards judge Nikita Miller talks about the future of travel technology.
  • Perk's mission is to eliminate "shadow work" costing employees time and sanity.
  • Miller: "The best AI, in my opinion, goes unnoticed.
  • And that’s the point, right?
  • The traveler doesn’t need to think, “AI helped me.” It just works.
  • So the hotel's ready, because our agents make the calls ahead of time.
  • Expenses are done in seconds, not minutes, not weeks"
If Perk Chief Product Officer Nikita Miller is doing her job right, her work wont ever cross users minds.

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