News Summary

• Fast-scaling teams must rebuild trust and psychological safety as their social systems expand, says Charlotte de Jong Schouwenburg.
• She suggested using intentional, redundant communication across multiple formats to keep everyone aligned.
• Cross-team rituals, buddy systems, and rotating facilitators can reduce silos by building bridges between teams.
• Leaders should model the behavior they want to scale and normalize vulnerability and accelerate psychological safety, she says.
• The job of leaders is to keep the human system reliable under pressure.