Calling the cops just got extra AI as police seek to add tech to contact systems

Image for article Calling the cops just got extra AI as police seek to add tech to contact systems
News Source : Theregister.com

News Summary

  • AI already listening in to call handlers in real time, conducting live database searches.
  • Police forces across England, Wales and Northern Ireland will add personalization and artificial intelligence (AI) to their jointly run digital contact systems.
  • Almost all police forces in the three nations use the Digital Public Contact’s Single Online Home web platform for their own websites, with the platform also running Police.uk and Data.police.uk.
  • The Metropolitan Police Service (MPS) hopes to find a single supplier for these under a new contract running from July 2027 to December 2029.
Police forces across England, Wales and Northern Ireland will add personalization and artificial intelligence (AI) to their jointly run digital contact systems through a 72 million contract to manag [+2513 chars]

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