News Summary

• We analyse over 500,000 de-identified health-related conversations with Microsoft Copilot from January 2026.
• Nearly one in five conversations involves personal symptom assessment or condition discussion.
• One in seven of these personal health queries concerns someone other than the user.
• Personal queries increase markedly in the evening and nighttime hours, when traditional healthcare is most limited.
• Usage diverges sharply by device: mobile concentrates on personal health concerns, while desktop is dominated by professional and academic work.
• A substantial share of queries focuses on navigating healthcare systems.