News Summary

• Eric Poon, MD, MPH, Chief Health Information Officer, Duke University Health System, described how the organization is moving AI from scattered experiments to an operating discipline aligned with enterprise strategy.
• Poon outlined a single intake for technology decisions with added lifecycle oversight when AI is involved.
• He said the approach ties investments to access, quality, and margin goals while creating room to evaluate, expand, or sunset tools based on outcomes.
• At Duke, AI initiatives flow through the same front door used for other technologies; once green-lit, a dedicated AI governance function sets guardrails for pilot design, risk tiering, and long-term monitoring.