News Summary

• McKinsey released the results of a one-year performance review of AI agents that the consulting firm had been implementing and observing.
• The McKinsey team's conclusions: They require a lot of work to get up to speed; they aren't always the best answer to every business need; and their human counterparts are not always impressed with the agents' work.
• "Companies should invest heavily in agent development, just like they do for employee development," the co-authors recommend.
• "Without that, even the most advanced agentic programs risk silent failures, compounding errors, and user rejection"