The Guidelines Executives Can Follow When They Make Public Apologies

Image for article The Guidelines Executives Can Follow When They Make Public Apologies
News Source : Forbes

News Summary

  • The apology by Patti LuPone for what she said about two other Broadway stars is a reminder for
  • More executives about the guidelines to follow when they make a public apology
  • “Your tone also matters a lot
  • This isn’t the time for legal language or branding spin
  • The goal is to show where it happened, and say it clearly,” Nikki Jain, a public relations strategist at Sprout PR, counseled
The apology by Patti LuPone for what she said about two other Broadway stars is a reminder for ... More executives about the guidelines to follow when they make a public apology. (Photo by Michael Lo [+6998 chars]

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