News Summary

• The apology by Patti LuPone for what she said about two other Broadway stars is a reminder for
• More executives about the guidelines to follow when they make a public apology
• “Your tone also matters a lot
• This isn’t the time for legal language or branding spin
• The goal is to show where it happened, and say it clearly,” Nikki Jain, a public relations strategist at Sprout PR, counseled