Can we do AI, Guest Experience and Human Touch? with Csar Prez of Vincci Hotels

Image for article Can we do AI, Guest Experience and Human Touch? with Csar Prez of Vincci Hotels
News Source : Hospitality Net

News Summary

  • César Pérez, Director of Quality and Sustainability at Vincci Hotels, spoke to Shiji Insights
  • He discussed hyper-personalization, employee satisfaction, and the role of technology
  • He said technology should enhance rather than replace the human aspect of hospitality
Recently, I had the opportunity to sit down withCsar Prez, Director of Quality and Sustainability atVincci Hotels, for another episode of the Shiji Insights podcast. Our conversation touched on sev [+9706 chars]

Must read Articles