News Summary

• Good products carry something of the people who make them.
• You might not know who those people are, but you can feel their perspective in the product.
• The industry often talks about software as though it comes out of a factory.
• But two teams can talk to similar customers, have access to the same technology, and make very different things.
• The difference comes from how they understand what they see and the style they go about building it.
• A feature can work perfectly well on its own and still make the product worse.
• Recognizing that requires some belief about what the product should be.