News Summary

• Small and mid-sized businesses have moved from buying AI tools to building their own.
• In every market surveyed, most do it without a formal, documented review, Pax8 found.
• Pax8 is a Denver-based marketplace that sells AI and cloud software to small businesses through IT service providers.
• It surveyed 1,150 business leaders in the US, the UK, Germany and Sweden.
• The results form the Q3 2026 SMB AI Pulse Report.
• It is the third edition of the quarterly series, and the first to cover Europe.