News Summary

• If you’re building self-hosted software or a SaaS product, your users will eventually ask to send logs, traces, and metrics to their own observability stack.
• Locking them into your built-in dashboards or limiting exports to certain vendors creates unnecessary friction.
• Supporting export to any OpenTelemetry (OTel)-compatible backend is a vendor-neutral, future-proof practice.
• This post outlines how you can design your product so users can export to an OTel backend when they want to.