News Summary

• The time between when Uber matched a rider with a driver and when the car arrived grew 19% between the first quarter of 2023 and the same period this year.
• The price per mile that Uber charged rose 53% on average, per the analysis.
• "You're charging more for less, for degrading the service," Len Sherman, an executive in residence and adjunct professor at Columbia Business School, said.
• "This analysis relies on a number of inaccuracies, which we've publicly refuted," an Uber spokesperson said.