News Summary

• Austin Community College is using artificial intelligence and real-time data to identify students who need help and connect them with support before problems escalate.
• The college plans to integrate information from across its systems to create a more holistic picture of individual students’ experiences.
• A recent survey from EAB explored the priorities and barriers shaping the work of 459 student success leaders at two- and four-year institutions nationwide.
• Some 59 percent said AI can support routine or repetitive interactions but that staff interaction should remain the norm.