Sainsburys staff eject wrong shopper after facial recognition alert again

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News Source : Theregister.com

News Summary

  • Facewatch says its technology worked as intended before humans mishandled the result.
  • UK supermarket giant Sainsbury's temporarily suspended live facial recognition at one of its stores after staff wrongly ejected a shopper in response to an alert.
  • Matt Arnold, 46, was ejected from the chain's store in East Dulwich, London, on August 6 after staff responding to a Facewatch LFR alert apparently mistook him for a suspected thief.
  • Arnold said he was told that the store's LFR system had identified him in connection with a previous offense before he was escorted from the premises.

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