Is AI really helping your SMB? Study finds a quarter of execs cant explain what their AI actually does

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News Source : TechRadar

News Summary

  • Business leaders are being outfoxed by AI, according to a survey by Startup.co.uk.
  • A quarter of those surveyed apparently unable to explain AI generated outputs.
  • The survey also uncovered other concerns, from questions over GDPR to how SMEs are trusting AI to carry out sensitive financial work.
  • With GDPR responsibilities hovering over startups and dynamic new SMBs, the overuse of AI solutions could prove to be devastating if customer data is found to have been misused.
  • The ICO can fine businesses up to £17.5 million or 4% of global turnover for verified GDPR breaches.

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