Ticket reseller StubHub fined for not showing buyers full prices

Image for article Ticket reseller StubHub fined for not showing buyers full prices
News Source : BBC News

News Summary

  • StubHub UK ordered to refund more than 50,000 customers and pay a £900,000 fine.
  • Each customer is expected to receive £10 on average per transaction.
  • Regulator said StubHub UK would contact fans about their refund.
  • StubHub International said the hidden fees were as a result of an "isolated platform error" that led to some charges appearing at checkout rather than earlier in the buying process.
  • Last year, the CMA also launched investigations into Viagogo, AA Driving School, BSM driving School, Gold's Gym, Wayfair, Appliances Direct and Marks Electrical.
Hitting customers with hidden fees is illegal.

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