News Summary

• A man working in a small IT office received a call from a customer saying his keyboard was “sinking” and needed replacement.
• The customer couldn’t properly explain the issue and insisted that it had stopped working.
• So he and the other techs were confused… until they learned what really happened.
• Heide Lazaro is a veteran human-interest writer and digital culture expert.
• When she isn't sifting through the web's wildest real-life drama, she is an avid runner, painter, and novel-enthusiast fueled by a truly excellent cup of coffee.