News Summary

• Redundancy notices and sentiment survey land in inboxes on same day in what tech services biz calls 'commitment to listen' Timing is everything.
• On the same day last week that Kyndryl told staff they were at risk of redundancy, a pulse survey landed on the desks of the entire workforce.
• This followed financial results for the year ended March 31 when revenue grew $63 million to $15.057 billion and net profit shrank 21 percent to $198 million.