The alert economy is driving security analyst burnout

Image for article The alert economy is driving security analyst burnout
News Source : Help Net Security

News Summary

  • Ido Livneh, CEO of Jazz, explains why security analysts burn out and what leaders can do about it.
  • The cause, he argues, is not long hours but meaningless work.
  • Analysts spend their days closing repetitive tickets while the institutional knowledge of senior staff walks out the door when they quit.
  • His three suggestions: build tools that understand context before triaging, collapse the L1/L2/L3 tier model into smaller senior teams owning investigations end to end, and create a technical career track so skilled investigators are not forced into management to advance.
In this Help Net Security video, Ido Livneh, CEO of Jazz, explains why security analysts burn out and what leaders can do about it. The cause, he argues, is not long hours but meaningless work.

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