Marc Benioff uses AI to find out what employees are complaining about on Slack
News Source : Business Insider
News Summary
- Salesforce CEO Marc Benioff said he uses Slackbot to query information about Salesforce in real time.
- "We're reading that now through the AI and we can tell you more about your business than you know," he said.
- Microsoft has integrated Copilot across Teams, Outlook, Word, and Excel, allowing its AI assistant to summarize meetings, scan messages, identify action items, and answer questions using companywide data.
- Google is pursuing a similar strategy with Gemini inside Workspace, where the AI can analyze emails, documents, calendars, and chats to generate insights and automate workflows.
Salesforce CEO Marc Benioff.Chris J. Ratcliffe/Bloomberg via Getty Images Marc Benioff said Slacks AI agent can identify what employees are upset about.
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