News Summary

• HSBC has entered a multi-year partnership with Mistral AI to advance the adoption of generative artificial intelligence (AI) across its global operations.
• The collaboration aims to enhance the bank’s business processes, save employees time, and improve service for millions of customers worldwide.
• It will support a range of productivity and business tasks within HSBC.
• These include enabling client-facing teams to deliver tailored communications quickly, allowing marketing teams to launch hyper-personalised campaigns, and assisting procurement teams in identifying risks and savings opportunities.