News Summary

• The difference between being trusted and being tolerated as a leader can come down to whether people believe you’ll do what you say.
• When leaders were rated highly for keeping commitments, employee engagement soared.
• When they weren’t?
• Engagement dropped off a cliff.
• The choice every leader faces is simple but profound: Be someone whose word means everything.
• Or risk being someone whose promises mean nothing.summarize in 5 sentences: Keeping your word is a make-or-break factor for leadership success.