News Summary

• Companies are going back to the “old-school” method of job interviews: face-to-face.
• Zendesk has integrated GPT-5 into its Resolution Platform to supercharge customer support with smarter automation and faster, more accurate responses.
• Zenity Labs revealed serious vulnerabilities in popular AI agents – showing how attackers can hijack them to steal data, steal workflows, impersonate users and impersonate employees.
• PCMag’s reviews are based on decades of testing and emphasize realworld performance.