News Summary

• A cybercriminal tricked a Cisco representative into granting them access to steal the personal information of Cisco.com users.
• Cisco said it discovered the breach on July 24, blaming the incident on a voice phishing or “vishing” call.
• The hackers accessed and exported “a subset of basic profile information” from the database of a third party cloud-based customer relationship management (CRM) system.
• Cisco is a known customer of Salesforce, according to the cloud giant.