News Summary

• The rate of chatbots has been growing, and their compound annual growth rate is estimated to grow 23.3% from 2025 to 2030.
• Companies building AI powered products should consider if a chatbot is the right user interface to help the user.
• Not all problems need to be solved with AI.
• The interface should align with the best way to solve the problem based on the value you are trying to create for the customer.
• Understanding what type of information your user needs to be able to trust what you share with them is required.