News Summary

• In a Harvard Business Review study, 155 people were put in a position where the survey administrators rolled into the room with either food or marker on their faces.
• Just 2.6% of the participants had the guts, grit, or grace to tell these poor survey administrators that they had food on their face.
• As financial advisors, we regularly get the privilege of being the bearers of good, even great, news.
• But our real greatest value may be in our willingness to let someone know that they’re walking dangerously close to the train tracks.