Meta users say paying for Verified support has been useless in the face of mass bans | TechCrunch
News Source : TechCrunch
News Summary
- Some Facebook and Instagram users are losing access to their accounts
- Users say Meta Verified support reps have been dismissive and unhelpful
- A petition begging Meta to resolve the issues has reached north of 25,500 signatures
- Meta has not confirmed whether AI, malware, or some other issue has led to the bans
When Meta launched its paid verification service, Meta Verified, in 2023, the tech giant promised users and businesses alike that part of the offering would include direct access to customer support. [+4931 chars]
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