Yelp debuts AI voice agents for restaurants and service providers | TechCrunch

Image for article Yelp debuts AI voice agents for restaurants and service providers | TechCrunch
News Source : TechCrunch

News Summary

  • Yelp is working on deploying AI-powered ‘voice agents’ to help service providers and restaurants handle calls, answer basic questions, and accomplish tasks like adding a customer to a restaurant waitlist
  • The company is using OpenAI’s Realtime API to handle end-to-end calling
Yelp said on Tuesday that its working on deploying AIpowered voice agents to help service providers and restaurants handle calls, answer basic questions, and accomplish tasks like adding a custom [+1538 chars]

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