Numias software brings offline and online customer interaction data into one place | TechCrunch

Image for article Numias software brings offline and online customer interaction data into one place | TechCrunch
News Source : TechCrunch

News Summary

  • Argentina-based Numia’s tech helps companies integrate their customer service channels into one platform using AI
  • The platform is vendor agnostic and can connect to bank kiosks, tablets, and even software like Salesforce and Genesys
  • The company works with large enterprises across categories including banks, healthcare, and insurance, among others
In the U.S. its common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers [+4039 chars]

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