Greywings new SeaGPT solves email overwhelm for maritime crew managers

News Summary

  • Every time a member of their crew changes, maritime crew managers need to handle immigration regulations, COVID requirements and travel plans for each person.
  • Emails can be sent through Greywing’s platform and flights can be booked there, too, if needed.Olickel explains that when crew managers get emails back, they often receive information in different formats.
  • “If a single decision, like a port agent for a single crew change, has information spread out over seven emails and replies inside PDFs and Excel files, the chances for human error are higher.
  • When time zones aren’t favorable, crew managers either have to be available 24/7 or face multi-day turnaround times for a conversation.”As an example, one of Greywing’s customers had an injured master that needed to be evacuated from his ship immediately.
  • This is usually done through emails with port agents, and can quickly lead to an overwhelming number of messages, sent across multiple time zones, especially if multiple people are leaving or onboarding.
  • “It runs in the background, retrieving relevant data and handling all communications that don’t need direct involvement, and providing automated decision support for each crew manager.”
Every time a member of their crew changes, maritime crew managers need to handle immigration regulations, COVID requirements and travel plans for each person. This is usually done through emails with [+4440 chars]