Southwest Airlines exec to Senate We messed up in holiday meltdown

News Summary

  • Photo: Kamil Krzaczynski/ReutersA top Southwest Airlines executive, appearing at a Senate hearing on Thursday, plans to deliver another apology for the company's disastrous holiday meltdown.Driving the news: "Let me be clear: we messed up," Southwest Airlines COO Andrew Watterson will tell the Commerce Committee before being grilled.
  • "In hindsight, we did not have enough winter operational resilience.
A top Southwest Airlines executive, appearing at a Senate hearing on Thursday, plans to deliver another apology for the companys disastrous holiday meltdown.Driving the news Let me be clear we [+1001 chars]